Telecom Expense Management Services

Telecom expenses represent around 60% of an organization's network costs. Therefore, it is important that these expenses are well managed.

Using our software tools, we analyse your telecommunication bills to identify billing errors, unused services and usage anomalies.

Consumption of usage-based telecommunication services by end-users typically accounts for 75% of telecommunication service costs within a business. Therefore, a key aspect of managing telecommunication costs is managing the behaviour of end-users.

The key to managing usage of telecommunication services is to establish a policy for the use of telecommunication services. Without policies on acceptable usage and regular reporting against these policies, usage costs can spiral out of control and performance can be impacted. Policy can be enforced by a combination of system restrictions, such as call barring and URL filtering, and monitoring.

Our Telecom Expense Management services include:

• Development of telecom expense management processes
• Development of policies
• Development of telecom expense reporting
• Analysis of supplier invoices to identify billing errors, unused services and usage anomalies
• Training in analysis of invoices and call detail records.

Our initial consultation is FREE, so contact us to find out how telecom expense management can benefit your business.